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Ascentis CRM and Customer Loyalty
First of all
We identify
Our solution is easily integrated to your existing POS systems or other customer acquisition channels. This removes the barrier for brands to easily identify, capture and collect customer's information
And then
We analyze
With the consolidated customer data collected from various engagement touchpoints, you will gain insights to satisfy, impress and re-engage customers at all stages of their journey with your brand.
Develop Strategies
To Engage
Act in real-time with targeted personalized communications through various channels from email to mobile to social media.
Driving Loyalty for Revenue
To Grow
With the unified customer view of your best customers, employ the right tools and engagement methods to drive revenue, better loyalty, and increased advocacy.
With a wide range of APls available, integration allows your brand to have the single, unified view of your customers, their journey, and your engagement ROl. Our CM and loyalty solutions allows for personalized and targeted marketing from actionable insights, resulting in timely and relevant engagement.
Core Features
Member Management
Acquire new members, look up their preferences, or create segments from your own database
Campaign Manager
Design loyalty campaigns like Birthday or Seasonal promotions in real-time, by stores, time, or product SKUs
Case Management
The perfect tool for Customer Service Support to track members' feedback, providing an integrated view to member transactional profile
Survey Management
Design surveys on the fly with drag-drop ease. Survey standards and quality, or just ask your members their opinions
Communication Engine
Create email content or upload EDM templates, and engage your members via email or SMS
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